Pacis 2007
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چکیده
In order to provide more accessible, accurate, real-time information for citizens, government E-services, such as information kiosks, have been set up in many public places. Although the public sector has promoted E-government services for many years, their uses and achievements have been below expectations so far. Therefore, this paper explores the key factors of user acceptance through a research survey and by gathering empirical evidence based on the Unified Theory of Acceptance and the Use of Technology (UTAUT). Data collected from 244 respondents was tested against the research model. The results lead us to make several recommendations for the public sector and policy-makers to use as guidelines for the future development of this service.
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